Before we begin your roofing project, our dedicated project planner reviews and confirms all material orders, schedules necessary appointments, and follows up on every detail.

With VIP Services, you’ll have access to our complimentary in-house designer who will visit you at home to discuss your ideas and preferences. Our designer will also guide you through selections with our suppliers, helping you make informed decisions about materials and finishes. This personalized support ensures you’ll confidently achieve the best results for your roofing project.

Our in-house full-time project scheduler will manage every aspect of your roofing project, coordinating all trades and workers involved. With her expertise, you’ll stay informed at every stage. Before work begins, she’ll arrange a kickoff call with the entire team—including the project scheduler, planner, and manager—to address any questions or concerns. This ensures that all issues are resolved and everyone is fully aligned on the project plan from the start.

For over 20 years, we've provided clear, itemized estimates instead of a vague total cost. Our transparent pricing model uses Menu Pricing—choose the features you want, omit what you don’t, and always know exactly what you’re paying for.

If you decide to make any additions or modifications during your roofing project, we'll have everything documented with a written change order for your approval before proceeding. This approach guarantees that there are no unexpected costs or surprises at the end.

1. 3-Year Workmanship Warranty: Should any issues arise, our extensive experience and positive customer feedback ensure we're here to resolve them.

2. 1-Year Touch-Up Guarantee: Our 1-year touch-up guarantee covers minor repairs and maintenance. We’ll also send a reminder as your project anniversary approaches, so you can take advantage of any necessary touch-ups before they become larger issues.

3. Lien Waiver: To protect you against paying for the same work twice, we provide a lien waiver.

With VIP Services, your dedicated project manager will oversee your roofing project with frequent check-ins throughout the week. They’ll meet with our skilled tradespeople, monitor progress, and ensure you’re kept in the loop with regular updates. You’ll receive weekly briefings on our plans, and the project manager will handle all necessary preparations for the next stages of your roofing project.

Before we begin your roofing project, you and your project manager will review the full scope of work in a detailed pre-construction walk-through. This on-site meeting allows us to address any concerns, discuss essential details such as access and preparation, and ensure that everyone is aligned with the project plan.

You won’t need to make hefty upfront deposits to get on our schedule. While custom items require payment when ordered, we don’t ask for thousands of dollars in advance just to reserve your place.

At VIP Services, we utilize a dedicated team of 10-12 in-house professionals. While Texas law doesn’t mandate it, all our employees are covered by our comprehensive worker’s compensation insurance, ensuring you’re safeguarded against any potential accidents or claims. Our in-house team is trained to clean up their spaces every day so the worksite remains clean and organized.

At VIP Services, we don't require you to purchase overpriced materials or add unnecessary costs to your roofing project. You can trust us to offer clear, transparent options without any added pressure. There are no hidden markups or pushy sales tactics here.